Support

Smooth Reader Support Center receives questions from the users. Frequently asked questions and answers are available. Please read FAQ first, if you have any trouble.

• FAQ(frequently-asked questions)

If you have any questions about the use of "Smooth Reader", please read Manual and FAQ in this website first.

Regarding the problems that cannot be resolved by reading Manual and FAQ, please contact "Smooth Reader Support Center".

"Smooth Reader Support Center"

E-mail: sr-support@personal-media.co.jp

Please let us know the following information when you send an e-mail to us.

1. Version number of Smooth Reader
   • Please refer to "12. Other" in Manual for the way to find Version number.
2. Version number of iOS for iPad
   • You can find Version number by the following steps.
     1. Touch Home button to go back to Home screen.
     2. Run "Settings" app, then select "General" > "About."
     3. Software version of iPad is displayed at "Version" field. (A series of numbers like "6.0.1")
3. Messages of Inquiry